
I Make Information Easy to Understand, and Directions Easy to Follow.
Complex information shouldn’t overwhelm readers. It should be as specific, accurate, and concise as possible.
But writers can get carried away in the editing process and cut jargon or details that are needed to convey precise meaning. I’ve learned how to balance concision with necessity, and am not shy about asking SMEs for guidance whenever in doubt. 🙂

Let’s Keep Your Intellectual Property In-House, Forever!
Your organization is as good as your people. But what happens when a critical human resource leaves the firm? All of that information goes with them and is lost. Unless of course it’s documented. So let’s write it down!
I can meet all of your technical writing needs and can craft deliverables that meet SME, compliance, formatting, or template requirements.
I’ve worked with many Software Engineers, SMEs, and Project Managers over the years. So doing research, conducting interviews, and gathering requirements come naturally.
Using editorial review cycles, I can work with your team to ensure final drafts are as accurate and easy to read as possible. And I can keep change histories organized using version control, just in case you need to restore an earlier version later.

Deliverables
Technical Writing
• White Papers
• Data Sheets
• Training Manuals
• User Manuals
• Process Documentation
• Release Notes
• BladeSpec Documents
• Signage
• Gathering Requirements
• Version Control
Business Communications
• Letters
• Reports
• PowerPoint Presentations
• Newsletters
• HR Recruitment Posts
• Memos
Please feel free to read the technical writing samples below. And if you need a deliverable type that’s not listed, I’m happy to discuss your requirements anytime.
BladeServer Base Specifications Base Specification for I/O Expansion Cards (Excerpt) Client: IBM BladeCenter Type: Hardware Specifications | Base Specification for Switch Module Systems (Excerpt) Client: IBM BladeCenter Type: Hardware Specifications |
Datasheet & White Papers IBM InfoSphere Guardium for Greenplum Database Client: IBM InfoSphere Industry: Cross-Industry Type: Datasheet Enrich the Decisioning of Your COBOL Applications Client: IBM ILOG Industry: Cross-Industry Type: White Paper | IBM Cloud-Based IT Consolidation for the Federal Government Client: IBM Industry: Federal Government Type: White Paper |
Business Development (Research, Consulting) Research Findings (How to) for Commission on Massage Therapy Accreditation (COMTA) Client: Absolute Wellness Healing Spa Type: Regulatory Compliance Competitive Pricing Research Client: Absolute Wellness Healing Spa Type: Business Development Live Course Evaluation Client: Absolute Wellness Healing Spa Type: Documentation, Curriculum Development | Research Findings (How to) for National Certification Board for Therapeutic Massage Therapists (NCBT) Client: Absolute Wellness Healing Spa Type: State Regulatory Compliance Accreditation Research Findings Client: Absolute Wellness Healing Spa Type: Business Development |
Business Communications AWHS Steering Committee Agenda Client: Absolute Wellness Healing Spa Type: Meeting Agenda To All Absolute Wellness Healing Spa Employees Client: Absolute Wellness Healing Spa Type: Memorandum | Lead Manager Meeting Notes Client: Absolute Wellness Healing Spa Type: Note-Taking Be Our Guest at the IBM Storage Virtualization Seminar Client: IBM Type: Business Letter; Template for IBM Business Partners |
Employee Training Guides Updating TA Reduced Rates in CMS Client: Norwegian Cruise Line (NCL) Department: IT Type: Employee Training Guide Updating Sales PAL in CMS Client: Norwegian Cruise Line (NCL) Department: IT Type: Employee Training Guide | HR Employee Handbook (Excerpt) Client: Absolute Wellness Healing Spa Department: HR |
Case Study Gwinnett County Public Schools Cloud Computing with IBM Client: IBM Cloud Academy Industry: Education | |
Power Point Presentation (Excerpt) Supply Chain Management Solutions from IBM Client: IBM Industry: Supply Chains | |
Process Documentation Building Port.Info Assets in CMS Client: Norwegian Cruise Line (NCL) Department: IT |